Customer Advocacy Manager

Job Summary

A company is looking for a Customer Advocacy Manager to join their marketing team.

Key Responsibilities

• Identify, recruit, and nurture customer advocates for references, case studies, testimonials, and reviews
• Create compelling customer success stories and maintain a consistent pipeline of customer narratives
• Manage customer events and represent the voice of the customer in internal discussions and strategic planning

Required Qualifications

• 4+ years of experience in customer marketing, demand generation, or content marketing
• Proven track record of executing successful customer marketing programs
• Experience with marketing automation platforms and CRM systems
• Strong project management and resource management skills
• A passion for customers and a desire to help them succeed