Customer Analytics Manager

Job Summary

A company is looking for an Insights & Customer Analytics Manager to lead the analytics team and drive product analytics development.

Key Responsibilities

• Collaborate with Product Analytics, Sales, Marketing, CSM, and Partnerships teams
• Handle ad-hoc data requests and design customer A/B tests to analyze product effectiveness
• Lead and mentor the analytics team while managing workload and ensuring timely delivery

Required Qualifications

• 5+ years of experience in analytics, including at least 2 years in a leadership role
• Strong knowledge of mathematical statistics and probability theory
• Excellent command of SQL and experience with BI tools like Tableau, Looker, or Power BI
• Hands-on experience with Python, including libraries such as NumPy, Pandas, and Matplotlib
• English proficiency at C1 level or above