Customer Care Representative

Job Summary

A company is looking for a Rep I - Customer Care.

Key Responsibilities

• Initiates monthly service calls to low-volume accounts and updates customers on new programs and services
• Assists with customer issues such as missed shipments and backorders while coordinating with field sales and warehouse associates
• Processes customer orders and provides accurate information regarding products and services

Required Qualifications

• Completion of a four-year Bachelor's Degree program or equivalent combination of experience and education
• Two to four years of directly related experience
• Familiarity with products, services, and pharmaceutical distribution operations
• Basic knowledge of Microsoft Word, Excel, and inventory management systems
• Strong organizational skills