Customer Experience Agent Work At Home

Join Alorica as a Customer Experience Agent in a work-from-home position. Assist clients by addressing customer concerns, providing support, and resolving issues. Alorica is a global leader in customer service and experience, serving top brands with tens of thousands of employees worldwide.
Requirements
• Assist customers with issues and concerns
• Document call-related information
• Maintain and update customer information
• Upsell current customers on new or enhanced services
Benefits
• Full range of benefits to help employees achieve financial, emotional, mental, and physical well-being
• Making Lives Better with Alorica (MLBA) – in-house non-profit charity