Customer Success Coordinator

Job Summary

A company is looking for a Customer Success Coordinator 4 - TEMPORARY.

Key Responsibilities

• Conduct outreach calls to schedule patients for healthcare appointments
• Answer inbound calls to assist patients with pre and post-visit support needs
• Document interactions effectively in a CRM or EMR and maintain proper unit documentation

Required Qualifications

• High school diploma or general education degree (GED)
• Experience working in a call center or phone-based sales/support team
• Basic knowledge of using standard applications (Outlook, Excel, Word, etc)
• Fluency in the English language
• Outstanding organizational and multitasking abilities