Customer Marketing Manager

Job Summary

A company is looking for a Customer Marketing Manager to join its marketing team and enhance customer relationships.

Key Responsibilities

• Build and scale the customer advocacy program, including case studies and testimonials
• Develop campaigns to support upsell and cross-sell opportunities within existing accounts
• Collect and analyze customer feedback to provide insights for Marketing, Sales, and Client Services

Required Qualifications

• 4-6 years of experience in a customer-facing marketing role, preferably in B2B or agency settings
• Proven success in developing and executing customer marketing programs
• Strong program management and stakeholder alignment skills
• Data-driven mindset with the ability to analyze results and make informed decisions
• Experience in the technology or digital services industry is a plus