Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote friendly).

Key Responsibilities

• Respond to general customer inquiries via phone, email, and chat
• Provide basic technical support and escalate issues as needed
• Process orders, ensure timely shipping, and follow up on customer issues

Required Qualifications

• College degree preferred
• 1+ year experience in customer service or technical support
• Working knowledge of Oracle Business Systems and Salesforce preferred
• Proficient in Microsoft Office
• Ability to work independently in a fast-paced environment