Customer Success Advocate

Job Summary

A company is looking for a Customer Success Advocate.

Key Responsibilities

• Handle inbound sales and service calls, focusing on enhancing customer experience
• Provide thoughtful advice to help customers maximize their contact lens purchases
• Deliver exceptional customer service and maintain high performance metrics

Required Qualifications

• 2-3 years minimum customer service experience
• Experience in inbound sales and contact center is a plus
• Reliable internet connection with specified speeds
• Computer literacy with a typing speed of at least 40 wpm
• Must reside in approved locations: North Carolina, Texas, or Utah