Customer Success Manager

Job Summary

A company is looking for an Enterprise Customer Success professional.

Key Responsibilities

• Manage and nurture relationships with enterprise customers to ensure their success and satisfaction
• Collaborate with cross-functional teams to address customer needs and drive product adoption
• Analyze customer feedback and usage data to identify opportunities for improvement and growth

Required Qualifications

• Proven experience in customer success or account management, preferably in a SaaS environment
• Strong understanding of enterprise software and customer relationship management
• Experience working with data analytics and customer feedback tools
• Ability to work independently and manage multiple accounts simultaneously
• Relevant bachelor's degree or equivalent experience in a related field