Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager for Spain and France.

Key Responsibilities

• Drive implementation projects by planning and executing project plans
• Create strong relationships with customers to maximize satisfaction and potential
• Manage upsell and renewal goals while proactively engaging in churn management

Required Qualifications

• Fluent in Spanish, French, and English
• Background in sports or a genuine interest in sports
• Experience in sports tech or SaaS implementations
• Process-driven and structured approach to work
• Previous experience in Customer Success, Account Management, or Project Management