Customer Success Manager (DACH)

Job Summary

A company is looking for a Customer Success Manager (DACH).

Key Responsibilities

• Deliver onboarding experiences to understand client needs and integrate the product into their strategy
• Provide tailored solutions to clients based on industry and product expertise
• Build strong relationships with clients, ensuring they derive value and seek subscription renewals

Required Qualifications

• Fluent in German (C2) and business fluent in English
• Previous experience as a Customer Success Manager in a B2B SaaS environment
• Understanding of sales and marketing principles
• Self-starter with a proactive approach to problem-solving
• Strong time management skills to handle a client base of approximately 200 clients