Job Summary
A company is looking for a Licensed Auto Insurance Agent.
Key Responsibilities
- Handles approximately 40 inbound calls daily, providing professional and timely service
- Assists customers with policy support, billing inquiries, new business quoting, and underwriting clarification
- Maintains compliance with regulations and participates in coaching and process improvement initiatives
Required Qualifications
- High school diploma or GED required
- Active property & casualty insurance agent/producer license is required
- At least one year of customer service experience, preferably in a call center
- Knowledge of insurance industry fundamentals and billing processes
- Ability to navigate multiple systems and tools effectively
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