Bilingual Client Experience Coordinator

Job Summary

A company is looking for a Client Experience Coordinator - Bilingual.

Key Responsibilities

• Resolve guest queries with speed and professionalism to ensure a world-class experience
• Coordinate operational teams by planning and optimizing daily task schedules based on client needs
• Collaborate with internal and external teams to troubleshoot and resolve issues efficiently

Required Qualifications

• 3+ years of experience in customer service, operations coordination, back-office support, or project management
• Experience in route planning or task scheduling is a strong plus
• Fluent in Spanish & English (C1)
• Comfortable using digital tools and systems (CRM, task management software, etc.)
• Flexibility to work on weekends as needed based on business priorities