Client Success Associate

Job Summary

A company is looking for a Client Success Associate with a Project Coordination focus.

Key Responsibilities

• Support Client Success Managers in maintaining strong client relationships and ensuring platform adoption
• Assist with client onboarding, API/data integrations, and custom dashboards
• Support the Sr. Program/Project Manager in developing and monitoring project plans and schedules

Required Qualifications

• 1 - 3 years of experience in project coordination, project management, client success, or a related role
• Strong organizational and time management skills
• Experience working with ticketing systems and project management tools (e.g., Intercom, JIRA, Monday.com)
• Analytical mindset with the ability to identify patterns and improvement opportunities
• Strong Excel/CSV skills