Customer Support Specialist

Job Summary

A company is looking for a Supplier Success Professional (Customer Support).

Key Responsibilities

• Provide professional support to all customers and assist in navigating the application
• Verify technical documents and resolve complex customer issues
• Record interactions and communicate with internal departments to prioritize customer needs

Required Qualifications

• Call center experience is a plus
• Working knowledge of PC and related applications
• A willingness to learn online software systems
• Self-motivated with the ability to adapt and manage stress
• Experience in customer service or support roles is preferred