Texas Licensed Health Insurance Specialist

Job Summary

A company is looking for a Health Insurance Support Specialist.

Key Responsibilities

• Navigate complex insurance verification, billing disputes, and benefit explanations with precision and empathy
• Handle credentialing inquiries, contract questions, and account access issues
• Provide multi-channel support across phone, chat, and email interactions

Required Qualifications

• Experience in healthcare/insurance benefits, billing, and verification
• Prior experience in a BPO or call center environment
• Understanding of HIPAA compliance standards
• Proficiency in using multiple systems and troubleshooting technology
• Ability to manage high-volume support with professionalism