Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (REMOTE).

Key Responsibilities

• Assist customers over the phone or via chat with questions and concerns
• Resolve issues and provide support for order-related inquiries and technical troubleshooting
• Collaborate with internal and external partners to enhance customer experience

Required Qualifications

• High school diploma or equivalent
• High-speed internet and Ethernet port
• Proficiency in Microsoft Office and TEAMS
• Ability to navigate multiple computer screens while communicating
• Flexibility to work weekends and some holidays