Customer Support Specialist

Job Summary

A company is looking for a CPC Processor Customer Support.

Key Responsibilities

• Process medical record requests by taking calls from patients, insurance companies, and attorneys
• Document information in multiple platforms using two computer monitors
• Work comfortably in a high-volume production environment

Required Qualifications

• Full-time availability for Sunday-Thursday from 10pm-6:30am EST
• Proficient in Microsoft Office, including Word and Excel
• Ability to work in a remote call center environment
• Experience with processing medical records is preferred
• Must be able to complete post-offer health screenings and vaccinations as required