Job Summary
A company is looking for a Provider Services Representative.
Key Responsibilities
- Manage customer interactions through various channels while ensuring a positive experience
- Present and discuss products and services accurately to both internal and external customers
- Maintain performance standards and complete ongoing training to enhance service quality
Required Qualifications
- High School Diploma or GED is required; a college degree or relevant certification is a plus
- Ability to mentor peers and foster an inclusive culture
- Demonstrated competency in computer programs such as Microsoft Office
- Recent telecommuting experience is a plus
- Bi-lingual (Spanish) is a plus; a license to sell may be required for advanced positions
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