Customer Care Specialist

Job Summary

A company is looking for a Customer Care and Billing specialist.

Key Responsibilities

• Manage customer inquiries and resolve billing issues
• Process billing adjustments and maintain accurate account records
• Collaborate with cross-functional teams to enhance customer satisfaction

Required Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Experience in customer service or billing roles
• Familiarity with billing software and customer relationship management (CRM) systems
• Ability to work in a fast-paced environment
• Strong organizational skills and attention to detail