Customer Success Manager, Nursing

Job Summary

A company is looking for an Enterprise Customer Success Manager, Nursing Health Education (Remote).

Key Responsibilities

• Collaborate with administrators, faculty, and students to understand their needs and goals
• Translate stakeholder needs into a Customer Success plan and organize customer data
• Act as the customer advocate, managing issues and conducting training to enhance product value

Required Qualifications

• Prior customer success experience
• Exceptional time management and organizational skills
• Relational intelligence and strategic thinking ability
• Ability to collaborate effectively within a team
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, and Word)