Follow-Up Representative

Job Summary

A company is looking for a Follow-Up Representative for the Zero Balance team.

Key Responsibilities

• Complete actions for timely claims follow-up and effective appeals submission
• Correspond with third-party insurance payers to obtain necessary information for claims resolution
• Utilize reference materials to troubleshoot claims issues and complete assigned work queues within deadlines

Required Qualifications, Training, and Education

• High school diploma or equivalent
• Minimum four years' experience in billing and collections within the healthcare revenue cycle
• Knowledge of HIPAA regulations, diagnosis, and procedural codes
• Experience with hospital billing and/or professional billing
• Previous work from home experience