Job Summary
A company is looking for a Digital Content Specialist.
Key Responsibilities
- Identify, analyze, design, develop, and manage digital support content for internal and external customers
- Create various content types including job aids, virtual Knowledge Base documentation, and videos to educate users on digital release items
- Manage content projects to meet deadlines and quality standards while collaborating with subject matter experts
Required Qualifications
- Experience in content development and editing for a digital organization
- Proficiency in video creation for instructional content
- Experience with Walk Me and creating walkthroughs and alerts
- Strong information gathering and analysis skills
- Ability to critically evaluate and restructure complex information for diverse audiences
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