Director of BPO Management

Job Summary

A company is looking for a Director, BPO Partner Management.

Key Responsibilities

• Develop and execute comprehensive partner management strategy across key vendor relationships
• Oversee contract management and compliance to ensure vendor accountability and service quality
• Drive initiatives that enhance the scalability and effectiveness of BPO services supporting revenue cycle functions

Required Qualifications

• Bachelor's degree or equivalent experience in Business, Healthcare Administration, Operations Management, or a related field
• 8+ years of experience in vendor management and revenue cycle management within healthcare or related industries
• Healthcare IT or Revenue Cycle Management (RCM) background preferred
• Strong analytical capabilities with experience in financial modeling and forecasting
• Proven people leader with a track record of driving outcomes through others and developing talent