Dynamics 365 Field Service Engineer

Job Summary

A company is looking for a Service Engineer.

Key Responsibilities

• Provide tier 2/3 technical support for Dynamics 365 Field Service applications, including troubleshooting and incident resolution
• Assist with system upgrades, patches, testing, and deployments to ensure minimal disruption
• Document technical solutions and conduct user training on new features and best practices

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
• 2-5 years of experience supporting Dynamics 365 Field Service or Microsoft Business Applications
• Strong understanding of Dynamics 365 Field Service capabilities and Power Platform components
• Hands-on experience with troubleshooting Dynamics 365 customizations and integrations