E-commerce Payments Team Lead

Job Summary

A company is looking for an E-commerce Payments Team Lead.

Key Responsibilities

• Lead and mentor the Payments Team, ensuring KPIs are met through training and performance management
• Manage daily operations for Chargeback and Accounts Receivable teams, ensuring efficient case processing and accurate payment handling
• Analyze trends in chargebacks and accounts receivable, providing insights for process improvements and reporting on team performance

Required Qualifications

• Experience in managing teams in a financial or e-commerce environment
• Proficiency in chargeback and accounts receivable processes
• Strong analytical skills for data analysis and reporting
• Knowledge of payment processor regulations and compliance standards
• Ability to handle complex financial issues and risk management