Engagement Director

Job Summary

A company is looking for a Head of Engagement, US.

Key Responsibilities

• Develop and execute a comprehensive delivery motion to enhance customer satisfaction and meet renewal targets
• Collaborate with Sales leadership to identify new business opportunities and implement account-specific plans
• Build and manage a high-performance delivery team, coaching members to achieve individual and team success

Required Qualifications

• 10+ years in delivery leadership roles within the Life Sciences software and data market
• 5+ years in management consulting
• Experience in startup environments
• Proven track record of delivering complex enterprise deals worth millions in ARR
• Demonstrated leadership skills in navigating challenging periods with teams