Enterprise Account Manager

Job Summary

A company is looking for an Enterprise Account Manager to manage and expand key client accounts.

Key Responsibilities

• Manage and grow a portfolio of enterprise accounts, ensuring customer satisfaction and retention
• Identify new use cases and upsell opportunities within existing accounts
• Collaborate with cross-functional teams to ensure successful delivery and continuous improvement

Required Qualifications

• 5+ years of account management or customer success experience in a SaaS or tech-enabled services environment
• Exceptional relationship-building and executive presence
• Ability to identify business drivers and translate them into action plans
• Experience with AI or transformative enterprise tech platforms is a plus
• Strong collaborative skills in cross-functional teams