Job Summary
A company is looking for a Director of Health Plan Operations.
Key Responsibilities
- Plans, organizes, and coordinates operations for Medicaid, CHIP, Marketplace, MMP, and Medicare lines of business
- Oversees Claims Operations, Enrollment, and Contact Center Operations to ensure compliance and improve service quality
- Develops member retention strategies and manages the Member Stakeholder Experience team initiatives
Required Qualifications
- Bachelor's degree in Business, Health Services Administration, or a related field
- 7-10 years of experience in Healthcare Administration, Managed Care, and/or Provider Services
- 3-5 years of experience with CHIP Operations and Prompt Pay laws
- Proven leadership experience in managing and supervising employees
- Demonstrated adaptability and flexibility to change and new ideas
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