Healthcare Quality Manager

Job Summary

A company is looking for a Service Quality Manager in the healthcare sector, focusing on quality assurance and performance improvement in the Neurology Service Line.

Key Responsibilities

• Collaborate with Clinical Leadership to establish clinical performance standards and service expectations
• Lead performance improvement initiatives and support regulatory compliance within the Neurology Business Unit
• Act as a liaison between Operations and Clinical teams to enhance patient safety and quality improvement processes

Required Qualifications

• Bachelor of Science in Nursing from an accredited institution
• Minimum of 5 years of relevant experience, including 3+ years in Quality Management in healthcare
• Preferred experience in healthcare administration or leadership and in Neurology or Emergency Medicine
• Ability to navigate multiple EMR systems and proficiency in video-based platforms
• Understanding of clinical procedures, laws, regulations, and medical terminology