Helpdesk Technician

Job Summary

A company is looking for a Helpdesk Technician for a remote, long-term contract position.

Key Responsibilities

• Respond to customer technical issues related to software and applications via phone and online support
• Work in a high-volume, fast-paced call center environment
• Provide PC software and application support

Required Qualifications

• Flexibility with schedule, including 1st, 2nd, and 3rd shifts
• Previous IT experience or relevant education required
• Ability to pass a technical screening
• Must pass an extensive drug test and background check