Customer Implementation Specialist

Job Summary

A company is looking for a Customer Implementation Specialist to join their team in a remote capacity.

Key Responsibilities

• Conduct instructor training and certification, and create customized training materials
• Manage LMS integration setup and testing, including student roster uploads
• Provide first-line technical support and create documentation for common issues

Required Qualifications

• Bachelor's degree in Education Technology, IT, or a related field
• 2+ years of customer-facing technical support experience
• Strong understanding of LMS platforms and university IT systems
• Experience with educational technology implementations
• Excellent training and communication skills