Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Full-Time Remote.

Key Responsibilities

• Answer inbound calls and/or make outbound calls to customers in a courteous, timely, and professional manner
• Provide accurate information, resolve customer concerns, and escalate complex issues when necessary
• Follow call scripts, compliance requirements, and company procedures

Qualifications

• Previous call center experience (credit card, government, marketing, or similar)
• Must be a U.S. Citizen and able to pass a background check
• Ability to work full-time on a set schedule
• Reliable high-speed internet connection and quiet remote workspace