Implementation Manager

Job Summary

A company is looking for an Implementation Manager to oversee project execution for new and existing customers.

Key Responsibilities

• Lead and manage the implementation and operation team in daily activities to ensure successful project completion
• Collaborate with internal and external stakeholders to keep all parties informed about the implementation process and operational status
• Identify process improvement opportunities and provide feedback to enhance operational efficiency

Required Qualifications

• Bachelor's degree in Computer Science or Business Management, or equivalent experience
• 2 years of experience managing client implementation efforts operationally
• 2 years of experience leading cross-functional teams on multiple implementation projects
• 2 years of experience evaluating complex operational reports and realigning delivery to meet performance targets
• 2 years of experience working within an enterprise Change management process