Implementation Specialist

Job Summary

A company is looking for an Implementation Specialist to manage client onboarding during product delivery.

Key Responsibilities

• Lead clients through the implementation of benefits plans and ensure timely communication
• Audit technical setups and manage documentation for clients prior to their go-live date
• Track project progress in SalesForce and respond to client inquiries promptly

Required Qualifications

• 1-2 years of experience in a customer-facing role such as consulting or account management
• Strong planning and project management skills
• Ability to work independently and provide leadership to team members
• Basic computer skills and experience with web-based applications