Intercom Administrator

Job Summary

A company is looking for a Business Administrator (Revenue Systems).

Key Responsibilities

• Own Intercom administration, including user management, automation, and integrations
• Collaborate with CSX teams to enhance customer engagement and operational efficiency through Intercom
• Support Salesforce-related projects and maintain data integrity across platforms

Required Qualifications

• 3+ years of experience administering Intercom or similar customer engagement platforms
• Strong understanding of Intercom configuration tools and automation best practices
• Familiarity with Salesforce or a strong desire to learn Salesforce Administration
• Experience with related SaaS applications such as Outreach or Marketo is a plus
• Detail-oriented and committed to completing tasks effectively