Job Summary
A company is looking for a Licensed Auto Insurance Agent.
Key Responsibilities
- Handle approximately 40 inbound calls daily, providing professional and timely customer service
- Assist with various customer needs including policy support, billing inquiries, and new business onboarding
- Ensure compliance with regulations while navigating multiple systems to assist callers
Required Qualifications, Training, and Education
- High school diploma or GED required
- Active property & casualty insurance agent/producer license is required
- At least one year of customer service experience; call center experience preferred
- Knowledge of insurance industry fundamentals and policy administration
- PC literate, including proficiency in Microsoft Office products
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