Life and Health Licensed Advocate

Job Summary

A company is looking for an Employee Benefits Service Center Advocate (Work From Home).

Key Responsibilities

• Answer a variety of inbound calls regarding employee benefit enrollment in a professional manner
• Respond accurately to inquiries and document call details accordingly
• Ensure compliance and accountability throughout the processing of transactions

Required Qualifications

• Prior service center or customer service experience is required
• Experience in benefit administration, insurance brokerage, or insurance provider is preferred
• Must be comfortable with technology
• Strong customer-centric mindset and interpersonal skills
• Exceptional phone etiquette