Job Summary
A company is looking for a Sr Manager / Functional Leader - Life Policy Holder Services.
Key Responsibilities
- Lead process improvement initiatives and manage daily operations for efficiency and compliance
- Supervise and mentor a team of managers, senior analysts, and analysts
- Collaborate with cross-functional teams to enhance and streamline business processes
Required Qualifications
- 20+ years of experience in the life insurance industry managing policy holder services
- Experience leading life insurance TPA companies or life insurance companies
- Proven ability to manage a team of 200+ FTEs in policy holder services
- Experience with policy administration systems conversion and servicing restricted policies
- Advanced degree in a relevant field or relevant certifications (e.g., Six Sigma, PMP) are a plus
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