Marketplace Manager

Job Summary

A company is looking for a Marketplace Manager to oversee operations and ensure a high-quality experience for notaries.

Key Responsibilities

• Own and monitor key metrics of marketplace health, including wait times and customer satisfaction
• Develop and execute strategies for supply management and notary onboarding
• Collaborate with teams to forecast demand and improve notary community communications

Required Qualifications

• 2+ years of experience in an operational role focused on marketplace dynamics
• Proficiency in data analytics and business intelligence tools (e.g., SQL, Tableau)
• Strong problem-solving skills with a creative and analytical approach
• Experience managing multiple projects simultaneously with a focus on execution
• Empathy for Gig Workers and a passion for enhancing their experience