Lifecycle Management Engineer

Job Summary

A company is looking for a Lifecycle Management Engineer I, responsible for remediation of customer environments through upgrades and vulnerability management.

Key Responsibilities

• Remediates end-of-life hardware and software vulnerabilities
• Communicates effectively with customers and internal teams while managing ticket queues
• Assists in developing documentation and recommends process improvements for efficiency

Required Qualifications

• Understanding of ITIL concepts, Agile methodology, and DevOps practices
• Basic understanding of VMware ESXi host and vCenter operations/concepts
• Basic understanding of enterprise network and disaster recovery concepts
• Basic understanding of public cloud deployment and technologies
• Proficiency in using the MS Office Suite and Windows-based applications