Market Operations Manager

Job Summary

A company is looking for a Market Operations Manager to oversee engagement teams and ensure efficient day-to-day operations.

Key Responsibilities

• Supervise and support engagement team members in patient outreach, scheduling, and onboarding
• Manage patient onboarding processes and track progress to ensure seamless care transitions
• Oversee daily market operations, including scheduling and workflow management, while resolving issues as they arise

Required Qualifications

• 2-4 years of experience in healthcare operations, patient engagement, or team coordination
• Prior experience supervising or supporting frontline staff is strongly preferred
• Familiarity with patient onboarding, scheduling, or care coordination workflows
• Organized and detail-oriented with the ability to manage multiple priorities
• Comfortable working in a fast-paced, evolving startup environment