Medallia Technical Analyst

Job Summary

A company is looking for a Medallia Technical Analyst (Implementation/Configuration).

Key Responsibilities

• Configure and implement Medallia's customer experience platform based on client requirements
• Collaborate with clients to gather business needs and translate them into technical solutions
• Conduct data analysis and generate actionable insights to support decision-making

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field
• 3+ years of experience in implementing and managing Medallia solutions
• Strong knowledge of Medallia's architecture, configuration, and reporting tools
• Proficiency in SQL and data visualization tools such as Tableau or Power BI
• Experience with APIs and system integrations is a plus