Medical Supply Customer Service Rep

Job Summary

A company is looking for a Medical Supply Customer Service Representative.

Key Responsibilities

• Manage incoming and outgoing calls to assist patients and healthcare providers
• Create new accounts and maintain accurate member records
• Resolve issues related to account management and supply delivery

Required Qualifications, Training, and Education

• 2+ years of experience in a fast-paced customer service role
• High school diploma or GED
• Must be computer literate; skills testing required
• Previous experience in a healthcare or customer service role is preferred
• Knowledge of HIPAA regulations and medical supply processes is a plus