Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist, EdAssist.

Key Responsibilities

• Responding to parent inquiries and assessing their childcare needs
• Maintaining a high level of energy and enthusiasm for the company's mission and values
• Ensuring customer satisfaction with both internal and external customers

Required Qualifications, Training, and Education

• Experience in customer service or related field
• Ability to demonstrate empathy and understanding towards parents
• Soft sales skills to effectively promote childcare services
• Ability to assess and respond to families' needs professionally
• Willingness to meet minimum performance standards