Job Summary
A company is looking for a Follow-Up Associate II to investigate and resolve denial accounts, specializing in Professional Medicare billing.
Key Responsibilities
- Review account information and document collection activities
- Work with insurance payers to resolve complex processing issues and denials
- Identify and escalate unresolved issues to team leaders and present trends to leadership
Required Qualifications
- Medicare/Medicaid professional billing or payer experience
- Experience in healthcare billing, follow-up, and claims
- Strong analytical and organizational skills
- Ability to work independently with minimal assistance
- Experience in conducting root cause analysis of issues
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