Member Administration Specialist

Job Summary

A company is looking for a Member Administrative Specialist to support critical business functions related to lab collection, insurance verification, and member communications.

Key Responsibilities

• Review, upload, and transcribe lab submissions while addressing billing inquiries and requests
• Execute manual insurance checks to ensure patient eligibility and resolve escalations
• Maintain team SLAs and assist with tasks to support the Member Support and Virta teams

Required Qualifications

• Availability to work 40 hours per week, including some weekends as needed
• Experience using multiple digital tools and systems, with a quick learning ability for new technologies
• Operational experience in a fast-growing, rapidly changing environment
• Healthcare, Insurance, or Health-tech experience is preferred
• Associates Degree or higher level credentials are a plus