Member Resource Center Representative – Remote After Training + Excellent Benefits in Seattle, WA in Aston Carter

Job title: Member Resource Center Representative – Remote After Training + Excellent Benefits

Company: Aston Carter

Job description: Are you looking for long term job opportunity with opportunity to work remotely after training? Are you looking for a company with excellent fully paid benefits after a short contract period? If the answer to these questions is yes, this position might be the right fit for you! We are actively partnering with one of the largest extended care employee unions for contract to hire Member Resource representatives! These positions are currently available in person in Seattle, WA. If you are interested in hearing more about this job, or other job opportunities available in the Seattle area, please feel free to contact me directly at or call me at . Working with Aston Carter – you will have access to not only our openings, but the market knowledge & professional experience that comes with nearly a decade of serving Seattle professionals & clients. Feel free to inquire regarding resume consultation, interview advice, or general career direction! Member Resource Representative Start Date: 3/13/2023 Pay Range: $19.60/hr (English Only) or 20.68 (Multilingual) + career growth opportunities to grow into Tier 2 & Tier 3 roles. Contract Length: 3 month contract to hire Worksite Location: Seattle, WA 98104 Remote Opportunity available after 60-75 days of in office training & experience Schedule: 40 hours per week within the range of Mon-Fri 7am-6pm Job Description: Taking 50-80 inbound calls in a call center environment answering questions about specific member plans De-escalating member issues Transferring to correct SEIU 775 department Highlights / Selling Points: Work from home opportunity after 60-75 days of in-office training ORCA transportation card Once converted to a full time employee, you are eligible for: o 100% fully paid medical, dental, and vision (including any dependents) o Benefit pension, up to 21% match of Gross Wages o 2% 401k contribution up to 1,500 year o Life Insurance offerings o 15 sick days o 14 vacation days o 11 paid holidays & 3 floating holidays o Up to $25/month for fitness membership o Up to $100/month for Wifi at home reimbursement o $500 stipend for work from home materials Company Mission: Our mission is to unite the strength of all caregivers, to create a better life for ourselves and those we care for, and to lead the way to a more just and equitable world. Our Vision: We are motivated by our vision of the future: Where caregivers and all workers can support ourselves and our families Where we can build a life of dignity for those we care for Where caregiving is a respected profession that attracts and retains a high-quality workforce Where all workers have the opportunity to join a union to improve their lives Where everyone has quality, affordable healthcare Where we create a more equitable, inclusive, and healthy world for all Compliance Details: Background Check (Standard 7 year) Full vaccination required before start date No Drug Test Qualifications: 6+ months of call center experience OR relevant high call volume roles 2+ years of customer service experience (retail, healthcare, or similar backgrounds accepted) Ability to work in fast-paced environment Empathetic customer service experience – experience using patience and understanding when speaking to people Critical thinking aptitude Computer /Technical skills

About Aston Carter: Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Expected salary:

Location: Seattle, WA

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