Job Summary
A company is looking for a Manager, Operations - System Operations (Remote).
Key Responsibilities
- Provide leadership and direction to management staff in operational units, ensuring compliance with contract requirements
- Oversee budget responsibilities and serve as the primary contact for operational matters, ensuring achievement of Service Level Agreements
- Establish annual performance goals in collaboration with department managers to support overall account objectives
Required Qualifications
- Bachelor's Degree or equivalent experience
- 3 years of supervisory/management experience in Claims Processing or Provider Services
- 5 years of progressive experience in Medicaid, Medicare, or large claims processing environments
- Experience with Salesforce, EvolveNxt, SAP, and Genesys
- Experience with system migrations
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