Job Summary
A company is looking for a Scheduling Specialist - Orthopedics.
Key Responsibilities
- Assist patients by scheduling or canceling appointments and referring them to the appropriate staff
- Provide professional customer service by obtaining and verifying demographic and insurance information
- Maintain and update physician schedules and document patient account actions accurately
Required Qualifications
- High school diploma or GED
- Minimum of one year of work experience in customer service
- Familiarity with medical terminology is helpful
- Experience with Navinet, ECW, or EPIC preferred
- One year of experience in a multispecialty group practice or healthcare system is desirable
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